Privacy Policy

CareMyMed
Effective Date: May 27, 2026
Last Updated: May 27, 2026
This Privacy Policy explains how CareMyMed (“CareMyMed,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects your personal information when you use our healthcare platform, mobile application, and related services.
1. About CareMyMed

CareMyMed is a healthcare and medication management platform designed to help users:

  • Track medications and adherence
  • Monitor health vitals
  • Manage appointments and prescriptions
  • Connect with caregivers and companions
  • Receive medication reminders
  • Receive AI-assisted health insights
2. Information We Collect

Personal Identity Information

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Gender
  • Profile photo
  • Authentication credentials

Location Information

  • City and saved addresses
  • GPS coordinates
  • Foreground location access only
  • Delivery and appointment location data

Medical & Health Information

  • Medical conditions
  • Allergies and blood type
  • Vaccination records
  • Medication schedules
  • Prescription uploads
  • Vital signs like BP, heart rate, SpO₂

Device & Notification Information

  • Push notification tokens
  • IP address and device identifiers
  • Session and login activity
  • Security and audit logs
3. How We Use Information
  • Provide healthcare and medication management services
  • Authenticate users securely
  • Deliver reminders and notifications
  • Generate AI-powered health insights
  • Support caregivers and companions
  • Maintain platform security and fraud prevention
  • Improve platform functionality and reliability
4. Third-Party Services

CareMyMed may use trusted third-party providers including:

  • Supabase
  • MongoDB Atlas
  • Twilio
  • Stripe
  • Google Sign-In
  • Apple HealthKit
  • Sentry
  • Firebase Cloud Messaging

We only share data necessary to provide and improve the Services.

5. AI Features & Health Data

Some CareMyMed features use AI technologies to generate health summaries, adherence insights, predictions, and chatbot responses.

  • Chat messages may be processed for AI assistance
  • Prescription images may be analyzed using OCR
  • Medical context may be securely shared with AI providers
  • Health scores and predictions may be generated automatically
6. Data Security

We implement industry-standard safeguards including:

  • Encrypted authentication
  • Secure password hashing
  • Role-based access control
  • Session management
  • Audit logging
  • Secure cloud infrastructure
  • Multi-factor authentication support
7. Data Retention
  • Audit logs may be retained up to 7 years
  • Notifications retained for up to 30 days
  • Authentication tokens retained until expiration
  • Account data retained until deletion request
8. Your Rights
  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Export your information
  • Withdraw consent where applicable
  • Manage caregiver permissions
  • Disable notifications
9. Contact Information

CareMyMed Support Team

Email: support@caremymed.com
Website: caremymed.com