Support Center

We're Here to Help

Need help logging your daily vitals in the app? Have a question about your medication delivery? Our support team is available 24/7 to assist you.

Phone Support

Call our hotline anytime:

8121662611

Email Support

Send us a message and we'll reply within 2 hours:

support@caremymed.com

Common Troubleshooting

  • App not syncing? Ensure your phone has an active internet connection.
  • Can't enter vitals? Make sure you have the latest version of the app installed.
  • Missed a call? Your caretaker will attempt a second call in 15 minutes.