Support Center
We're Here to Help
Need help logging your daily vitals in the app? Have a question about your medication delivery? Our support team is available 24/7 to assist you.
Phone Support
Call our hotline anytime:
8121662611
Email Support
Send us a message and we'll reply within 2 hours:
support@caremymed.com
Common Troubleshooting
- App not syncing? Ensure your phone has an active internet connection.
- Can't enter vitals? Make sure you have the latest version of the app installed.
- Missed a call? Your caretaker will attempt a second call in 15 minutes.